C.W. Smith Jewelers

Jeanne and the staff at C.W. Smith are the best there is. I purchased my engagement ring and wedding bands from them because Jeanne took the time to not only look through all of the different options, but she educated me on the different styles of rings, diamonds, and the pros and cons of each ring. I have sent all of my friends and family there over the past two years and they have received the same level of customer service. Their quality is amazing and I am so happy in their level of service. I will buy all of my jewelery from C.W. Smith.

Miranda Jo wants to give a big thank you to Mark Vrakas and his team at C.W. Smith Jewelers for their assistance to John in getting this beautiful sparkle on my finger. Great store to go to and a great team to work with! :)

Well, as I had "planned", it was a beautiful autumn day here in Madison on Tuesday afternoon. What made it even better was the look in Jenn's eyes when I asked her to marry me (she said yes) as well as the happy news we got to share with family and friends later that night.

The ring is gorgeous (duh) and is exactly what Jenn was thinking of. So again, a huge thank you for helping me pick out such a beautiful ring and diamond. It was a tad big so she is getting it re-sized here in Madison from a friend that is a jeweler here in town.

Here's a great story that should put a smile on your faces:

Jenn's friend started to examine the diamond so she could note an imperfection to show Jenn at that time and when she got her ring back to prove the diamond was not swapped, etc. It took a rather long time at which point Jenn asked, "Are you trying to find imperfections to show me why we should have bought a diamond from you instead?" And her friend replied with, "No, I'm looking at this diamond and I cannot find any great distinction of an inclusion," and then asked where she got the diamond from! I was very proud of that story and thought you should be too.

Again, thank you and to all the staff for being so courteous and patient with me through this process. We are excited about our new life and everything that goes along with it. I will get in contact with you when we find some time to look at wedding bands. Thanks again. Talk to you soon.

Patrick

Thank you both for helping me with my engagement ring. Nicole loves it.

We went on vacation to San Francisco beginning of August. I asked her to marry me while we were watching the sunset over the goldengate bridge while waiting for our dinner reservations. I still dont think she has actually said yes, there was alot of crying involved.

The ring fits perfectly and she is actually amazed with how much thought went into the design of this ring.

She likes the "No Prong" design, how much the diamond almost glows in the light, and the way the ring is weighted at the bottom to prevent it from spinning.

Were getting married on July 3rd, so we will be up to visit and pick out wedding bands.

Again thank you, you really made the process easier for a guy who had no idea what to do.

Jon O.

I do not know what other words to choose in responding to the customer service I received last week for
Melissa's ring. What your store did to help us out of a jam was nothing less than amazing. Your store pulled off the impossible, I believe, and the whole process seemed flawless. Melissa's ring looks (as it always has) flawless!

Thanks to Mark, Jeanne and Sharon for letting me know there are still businesses out there that care about the customer after the sale. I will tell everyone about CW Smith Jewelers and the experience I have had!

This is long overdue but I wanted to thank both of you for everything you did in the repair of my wedding ring and in making sure I had the most spectacular anniversary ring!

Chad shared with me the many stories of how my anniversary ring came about and I couldn't be happier with it. It is absolutely stunning!

My wedding ring looks equally as beautiful and color aside, it's the same ring I had the day he proposed to me.

Thank you again for all of your hard work and efforts. We feel so fortunate to have a jeweler we know and trust 100%. It truly makes this process that much easier. Thank you again for everything and Happy Holidays to you both!

Dear Friends,

C.W. Smith Jewelers has been our jewelry store of choice for many years now. Most recently my son, Ben, purchased a diamond engagement ring from you for his fiancé. Your store will continue to be our favored place for all our jewelry needs.

Thanks again!

Sincerely,

Rueben R.

Hi Ronda!

I just wanted to say "thank you!" for all your help with my engagement ring. I can’t wait until it comes in. I appreciate the time you took with me on Thursday.

I’m so glad I bought my ring at a place where you know the customer service is definitely above and beyond.

Thanks again!

Jennifer N.

Mark,

Thank you for doing what you did. You went the extra mile to ensure I got the ring. That meant a lot to me and my future wife. My business will always be with you because of this. You are a stand-up person.

Thanks again, Mark!

Sincerely,

Jay S.

Dear Jeanne,

Just a note to let you know how thrilled I am with my diamond ring. I will continue to tell everyone where it came from, as well as the excellent service I received from you. It is almost unheard of today to go to a jewelry store to look for something special and not be pressured. Not only were you one of the friendliest clerks I have ever met, you seemed to be genuinely a very sweet and honest person besides.

Thank you to C.W. Smith for the generous gift certificate, and the excellent service. You made one girl’s dreams come true. The ring is very special to me. Your jewelry is some of the most beautiful I have seen, and I will continue to advertise by word of mouth, as well as showing off the ring a little, too!

Thanks Jeanne!

Sandra B.

I wanted to take a moment to let you know how pleased I am with the engagement and wedding rings that you helped me purchase. I am extremely confident that you have provided me with the best quality diamonds and settings.

What is even more impressive is the quality of the service you provided during my "diamond experience," as I live outside of Wisconsin. I would recommend your products and services to anyone searching for that very special diamond for the person they love.

As we approach our wedding day, I smile whenever I see Jen admiring her engagement ring. Thank you for playing a very important role in this very special time in our lives.

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