Information & Services

Testimonials

WOW! AMAZING! LIKE NO OTHER! SPECTACULAR!

I do not know what other words to choose in responding to the customer service I received last week for
Melissa's ring. What your store did to help us out of a jam was nothing less than amazing. Your store pulled off the impossible, I believe, and the whole process seemed flawless. Melissa's ring looks (as it always has) flawless!

Thanks to Mark, Jeanne and Sharon for letting me know there are still businesses out there that care about the customer after the sale.  I will tell everyone about CW Smith Jewelers and the experience I have had! 

Thanks again!

Robert E.

Dear Jeanne & Mark,

This is long overdue but I wanted to thank both of you for everything you did in the repair of my wedding ring and in making sure I had the most spectacular anniversary ring!

Chad shared with me the many stories of how my anniversary ring came about and I couldn't be happier with it. It is absolutely stunning!

My wedding ring looks equally as beautiful and color aside, it's the same ring I had the day he proposed to me.

Thank you again for all of your hard work and efforts. We feel so fortunate to have a jeweler we know and trust 100%. It truly makes this process that much easier. Thank you again for everything and Happy Holidays to you both!

Jolen N.

Dear Friends,

This year at the Winnebago Lutheran Academy Golf Outing I was fortunate to win the Pulsar watch that was donated by C.W. Smith Jewelers.

I just want to thank you very much for your generosity in donating such a nice prize. It’s a beautiful watch and I wear it daily.

Thank you for your continued support of Winnebago Lutheran Academy.

C.W. Smith Jewelers has been our jewelry store of choice for many years now. Most recently my son, Ben, purchased a diamond engagement ring from you for his fiancé. Your store will continue to be our favored place for all our jewelry needs.

Thanks again!

Sincerely,

Rueben R.

Hi Ronda!

I just wanted to say "thank you!" for all your help with my engagement ring. I can’t wait until it comes in. I appreciate the time you took with me on Thursday.

I’m so glad I bought my ring at a place where you know the customer service is definitely above and beyond.

Thanks again!

Jennifer N.

Mark,

Thank you for doing what you did. You went the extra mile to ensure I got the ring. That meant a lot to me and my future wife. My business will always be with you because of this. You are a stand-up person.

Thanks again, Mark!

Sincerely,

Jay S.

Dear Jeanne,

Just a note to let you know how thrilled I am with my diamond ring. I will continue to tell everyone where it came from, as well as the excellent service I received from you. It is almost unheard of today to go to a jewelry store to look for something special and not be pressured. Not only were you one of the friendliest clerks I have ever met, you seemed to be genuinely a very sweet and honest person besides.

Thank you to C.W. Smith for the generous gift certificate, and the excellent service. You made one girl’s dreams come true. The ring is very special to me. Your jewelry is some of the most beautiful I have seen, and I will continue to advertise by word of mouth, as well as showing off the ring a little, too!

Thanks Jeanne!

Sandra B.

Dear Mark,

I wanted to take a moment to let you know how pleased I am with the engagement and wedding rings that you helped me purchase. I am extremely confident that you have provided me with the best quality diamonds and settings.

What is even more impressive is the quality of the service you provided during my "diamond experience," as I live outside of Wisconsin. I would recommend your products and services to anyone searching for that very special diamond for the person they love.

As we approach our wedding day, I smile whenever I see Jen admiring her engagement ring. Thank you for playing a very important role in this very special time in our lives.

John C.